Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-crew-performance-benchmarking.livebursts.com (referring to our website and services collectively as ‘the Platform’). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users of our Platform, in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), as well as its related laws in Colorado (CPA), Utah (UCPA), Connecticut (CTDPA), Virginia (VCDPA), and South Africa (POPIA).

Scope

This Policy covers all aspects of our Platform, including:

  1. Our primary website at https://ai-crew-performance-benchmarking.livebursts.com
  2. Any mobile or desktop applications associated with our services
  3. Online services, tools, and resources provided through the Platform
  4. Interactive features allowing users to engage with our content and services

Please note that this Policy does not extend to third-party platforms, apps, or services accessible through links on our Platform. These entities have their own privacy policies governing data collection and usage, and we encourage you to review those policies before using such services.

Processing Activities

This Privacy Policy outlines the ways in which your personal information is processed when:

  1. You sign up and use our applications or services as an authorized user.
  2. You visit and interact with our websites, including by providing feedback or comments.
  3. We communicate with you via email, phone calls, text messages (SMS), or other channels for marketing, operational, or customer support purposes.

Personal Data Collection

We collect a variety of personal data to enhance your experience on our Platform and to improve our services. The types of personal information we gather include:

  1. Account Information: Details related to your account creation, such as username, email address, and password.
  2. Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  3. Financial Information: Data related to your financial status or transactions on our Platform.
  4. Purchase Information: Items you have purchased, their quantities, and associated prices.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and browser information from mobile devices accessing our apps.
  6. Location Data: Geographic coordinates and location services data if you choose to enable them.
  7. Feedback and Reviews: Opinions, comments, and ratings provided by users regarding our services or products.
  8. Social Media Information: If you connect your social media accounts to our Platform, we may collect data from those platforms (subject to their privacy policies).
  9. Product Information: Details about products you have shown interest in or purchased on our Platform.

We obtain this data through direct user input, automatic collection through analytics tools, and third-party service providers.

Cookies

To enhance your experience and provide personalized content, we use cookies, which are small text files stored on your device:

  1. Strictly Necessary Cookies: These ensure basic functions of our Platform, such as secure login.
  2. Preference Cookies: Used to remember your preferences and settings for a more customized experience.
  3. Analytics Cookies: Help us understand user behavior and improve our services by tracking anonymous data.

Users can manage their cookie choices through our Cookie Manager, which provides options to control non-essential cookies.

Data Retention and Deletion

We retain personal data only for as long as necessary for the purpose it was collected or as required by law. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize your data.

Security Measures

The security of your personal information is a top priority. We implement robust technical and organizational measures to protect data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption for data at rest and in transit.
  • Access controls and secure authentication protocols.
  • Regular security audits and updates to ensure compliance with privacy standards.
  • Training of staff on data protection practices.

User Rights (depending on your jurisdiction)

In accordance with applicable laws, you have certain rights regarding your personal information:

  • Access: The right to request access to and receive a copy of the personal data we hold about you.
  • Rectification: The ability to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The option to request the deletion of your personal data, subject to certain exceptions.
  • Restriction: Limiting our use of your personal data in specific circumstances.
  • Portability: Obtaining a copy of your personal data in a structured format for use with another service provider.
  • Objection: Objecting to the processing of your data for specific purposes, including direct marketing.
  • Non-Discrimination: The right to be free from discrimination based on certain activities exercising your privacy rights.

To exercise these rights or if you have any data-related inquiries, please contact our Data Protection Officer at the address provided below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be posted on our website with an updated effective date. We encourage users to regularly review this page for the latest information on our privacy practices.

Contact Information

If you have questions, concerns, or requests regarding your privacy, please contact us:

  • Email: [email protected]
  • Postal Mail: Data Protection Team, AI Crew Performance Benchmarking, [Our Physical Address]

We value your trust in our Platform and are committed to maintaining the highest standards of data protection.